FAQ
Opulent Jewellery
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What does tarnish-proof jewellery mean?
Tarnish-proof jewellery is designed to resist discolouration and maintain its shine over time. These pieces are often coated with a special finish or made from materials that prevent tarnishing, making them low-maintenance and long-lasting.
What is 18k gold-plated jewellery?
18k gold-plated jewellery features a thin layer of 18k gold applied to a base metal. It offers the luxurious look of gold at a more accessible price. To maintain its appearance, avoid exposing it to water, perfumes, or chemicals, and clean it gently with a soft cloth.
Are your jewellery pieces real designer items?
Our pieces are inspired by high-end designs but we do not claim to be affiliated with or represent any established designer brands. Each item is crafted with care to offer elegance and style at a more accessible price.
Is all your jewellery tarnish-proof?
Yes! All our stainless steel jewellery is tarnish-free and waterproof, so you can shower and swim while wearing it without worrying about colour loss. 😍
However for 18k gold-plated jewellery, we recommend avoiding contact with water to prolong its lifespan.
Each product description specifies whether the jewellery is waterproof.
Can I return or exchange my jewellery?
We do not offer exchange on products.
We accept returns within 14 days of delivery. Returned items must be unused, undamaged, and in their original packaging with all tags attached. Please include your receipt or proof of purchase. Return shipping fees may apply.
View our Refund Policy for more details
General
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How long does shipping take?
Shipping times vary depending on your location and the shipping method selected.
Typically, orders are processed within 1-2 business days. Standard shipping usually takes 3-7 business days
Refer to our Shipping Policy for more details.
How can I track my order ?
As soon as your order is dispatched, you will receive an email from us with the order status, tracking number and additional delivery instructions.
If you run into any issues or have further questions about your order, we’re here to help and will be happy to assist you.
If you have additional questions regarding your order, we will readily be available to assist you. Please contact us via Contact us page, or email us directly on info.opulentbloom@gmail.com.
Alternatively you can also contact us via our Live Chat through our site.
What payment methods do you accept?
We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.
Do you offer worldwide shipping?
Yes we now ship worldwide 🥳 ! You will automatically be eligible for FREE Worldwide shipping for order over £100! 🌍
Please check our Shipping Policy for more details.